Terms of Service

Effective from January 1, 2025

Purcoll builds products and services that enable people to collaborate and improve productiveness. These Terms of Service ("Terms") govern your access to and use of Alfred, our AI assistant, website, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. Definitions

  • "We", "our", or "us" refers to Purcoll GmbH, a company registered in Austria with registered office at Welser Straße 64, 4623 Gunskirchen.
  • "You" or "your" refers to the individual or entity accessing or using the Service.
  • "Alfred" refers to our artificial intelligence-powered conversational assistant.
  • "Content" refers to any text, information, data, or other materials submitted to or generated by the Service.

2. Account registration

To access certain features of the Service, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information and to update this information to maintain its accuracy. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Service description

Alfred is an artificial intelligence-powered tool designed to [brief description of what your AI does]. The Service is provided on an "as is" and "as available" basis.

3.1 AI-specific provisions

In compliance with the EU AI Act and other applicable regulations:

  • We classify Alfred as a [risk classification under the AI Act]
  • We maintain appropriate technical documentation about our AI system
  • We implement risk management procedures to identify and mitigate potential risks
  • We ensure human oversight of our AI system
  • We maintain transparency about the capabilities and limitations of Alfred

4. User conduct

When using our Service, you agree not to:

  • Violate any applicable law, regulation, or these Terms
  • Infringe the intellectual property rights of others
  • Submit content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Attempt to deceive or manipulate Alfred to generate harmful, illegal, or unethical content
  • Use the Service to develop competing AI systems without our express permission
  • Attempt to reverse engineer, decompile, or disassemble the Service
  • Use the Service in any manner that could disable, overburden, damage, or impair the Service
  • Use any robot, spider, or other automatic device to access the Service
  • Engage in any activity that interferes with or disrupts the Service

5. Intellectual property

5.1 Our intellectual property

The Service, including all content, features, and functionality, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service, our trademarks, logos, or other intellectual property.

5.2 Your content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your content in connection with operating and improving the Service.

5.3 AI-generated content

Content generated by Alfred is provided for informational purposes only. We do not claim copyright in AI-generated content. However, the underlying AI model and its outputs are protected by intellectual property laws. You may use AI-generated content for personal or internal business purposes, but you may not:

  • Represent AI-generated content as human-created
  • Use AI-generated content to train competing AI systems
  • Redistribute or commercialize AI-generated content without proper attribution

6. Subscription and payment

6.1 Subscription plans

We offer various subscription plans for our Service. The features, limitations, and pricing of each plan are described on our website. We reserve the right to modify, terminate, or otherwise amend our offered subscription plans.

6.2 Payment

You agree to pay all fees associated with your selected subscription plan. All payments are non-refundable except as required by law or as explicitly stated in these Terms. You authorize us to charge your designated payment method for these fees.

6.3 Subscription term and renewal

Subscriptions automatically renew for the same duration as the initial term unless you cancel before the renewal date. You can cancel your subscription at any time through your account settings or by contacting customer support.

7. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will meet your specific requirements
  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from using the Service will be accurate or reliable
  • The quality of any information or content obtained through the Service will meet your expectations
  • Any errors in the Service will be corrected

7.1 AI-specific disclaimers

Alfred:

  • May occasionally generate incorrect, incomplete, or inappropriate content
  • Does not replace professional advice (legal, medical, financial, etc.)
  • Has limited knowledge and may not be aware of recent events or developments
  • May exhibit biases present in its training data despite our efforts to minimize them

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE SERVICE.

Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us for the Service during the 12 months preceding the event giving rise to the liability.

9. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your content submitted to the Service

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Changes to terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Effective date" at the top. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

12. Governing law and dispute resolution

These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through informal negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to mediation in accordance with [relevant mediation rules]. If mediation is unsuccessful, the dispute shall be resolved by arbitration in accordance with [relevant arbitration rules].

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

14. Entire agreement

These Terms constitute the entire agreement between you and us regarding the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the Service.

14. Contact information

If you have any questions about these Terms, please contact us at:

Purcoll GmbH
Welser Straße 64
4623 Gunskirchen
Austria
Email: legal@purcoll.com
Alfred - AI Assistant, Mentor & Coach